HELP DESK

Contact Support

Optimize your integration, resolve routing queries, or chat with our quantitative engineering team.

Desk Overview

Email: [email protected]

For real-time updates and community coordination, active traders can join our Telegram and Discord channels. Invite links are available via support email or the ticket form below.

Support Online
Average Response: 2 min

Frequently Asked Questions

Support session connected. A team member may join this conversation.

00:00
Agentic Support (Supervised)

Hello. I can help with order routing, venue integrations, and performance fees. For API credentials, please use the Support Ticket tab.

00:01
All actions are supervised by on-duty engineering staff.